Shipping & Delivery

Last Updated: 21.07.2025

At Zenovira Health, we ensure that your personalized wellness formulations reach you safely, swiftly, and securely.

Delivery Options
We currently offer two convenient delivery methods:

Home Delivery: Direct to your doorstep through our verified courier partners.
Clinic Pickup: Pick up your order from your prescribing clinic if they offer that option.

⚠️ Please note: Pickups from Zenovira's laboratory or facilities are not available.

Shipping Timelines
We partner with trusted pharmaceutical logistics companies to ensure cold-chain compliance and product safety.

Local Deliveries (within city limits): Delivered within 48 hours.
Outstation Deliveries (inter-city): Delivered within 72 hours.

All orders are tracked and handled in accordance with medical-grade packaging standards.

Shipping Charges
Our shipping is based on a fixed-fee model, calculated by distance:

Charges are displayed during checkout after you confirm your address.

You'll receive your tracking information once your order is dispatched.

Safety & Compliance
All courier partners are selected based on their capability to handle pharmaceutical-grade products with temperature sensitivity and safety protocols. Every shipment follows compliance protocols mandated for compounded medications.

Still have questions?
Contact us or speak with your prescribing doctor for clinic pickup eligibility.

Contact Information
Zenovira Health LLP
Address:
First Floor, No. 1063, 22nd B Main Road, 22nd Cross,
Near HSR Police Station, Sector 2, HSR Layout,
Bengaluru, Karnataka – 560102
District: Bengaluru Urban
Jurisdiction: Bengaluru

GSTIN: 29AADFZ8992M1ZY